Our Promises to You

Although driven by a vision of excellence and a passion for measurement accuracy and repeatability, TTE Laboratories also understands the importance of productivity and work flow. Our service programs are therefore designed with the flexibility to accommodate just about any custom service requirements, requests or schedules. We are here to meet your needs.

Every one of our talented employees, from our calibration service couriers, right up to the president of TTE Laboratories, is committed to the needs of our clients, big or small. In addition, we are willing to draft, train and implement special and customized procedures to meet the pipette service program needs of any laboratory or scientific organization that trusts us with their pipettes.

That’s why when you select TTE Laboratories as your pipette calibration provider, we will ensure that you receive our very best standards-based pipette calibration services every time, fully compliant with your program requirements as well as with industry standards.

Our 12-Month, Industry-Leading Accuracy Warranty

We’re so confident in the quality of our calibration, repair and preventative maintenance services, we provide a full 1-year warranty on workmanship and parts, for every pipette we calibrate. That’s double the pipette calibration industry standard! >

Given our service quality, our 1-year calibration warranty is one more reason why TTE Laboratories is the national leader and most trusted provider of reliable pipette calibration services and products. Learn more.

Free, 24-Hour Turnaround

Pipette service, like automobile service, is a necessary evil. Avoid regular service and your pipettes will inevitably break down. Choose a fast service over a trusted service, and you risk problems.

Fortunately, you don’t have to choose between fast turnaround and reliable pipette calibration. Did you know that TTE Laboratories is the only firm that provides ISO 17025 accredited ISO 8655 standards-based pipette calibration services with a free 24-Hour Turnaround.

Even better, we will not make any demands on your space, time or supplies. Instead, we will pick up your pipettes locally, or we’ll send you our TTE pipette service pack, which allows you to ship your pipettes safely and securely to TTE. And if you're using EZCal™ and EZCal Complete™ shipping is free.

We will then provide a comprehensive pipette calibration service, including preventative maintenance, repair (as needed), and calibration within 24 hours. Once this work is complete, we will return your pipettes locally or ship them back to you, TTE-certified and accurately labeled. This, too, is an industry best performance level for ISO 8655 compliant calibration. Learn more.

EZCal™ and EZCal Complete™ Pipette Calibration Solutions

Our two innovative pipette calibration solutions, EZCal™ and EZCal Complete™ remove the burdens of accurate pipette calibration and management from your shoulders and take them onto ours. And both EZCal™ and EZCal Complete™ are easy: they both provide free pipettes so that your lab does not suffer any downtime while your pipettes are away being calibrated and you also get free 24-hour turnaround and free shipping. And you pay nothing extra for either solution. Learn more.

Our Commitment to Accreditation and Compliance

TTE Laboratories is committed to providing the most accurate and reliable pipette calibration service available. Our accreditation to ISO 17025 and ANSI Z540.3 since 2007 represents our commitment to laboratory quality, and to our clients’ pipette performance. Our validated compliance to the more-important-to-pipette-calibration ISO 8655 standard, ASTM E1154 and USP41 standards, controls and procedures ensures that, year after year, our clients receive the very best pipette calibration service, verified and documented in our detailed calibration certificates. Learn more.

Bullet Proof at Audit Time

Industry regulators and client auditors visit TTE Laboratories regularly to validate our quality systems and calibration service process.

With over 50 years of combined laboratory experience, our management team understands not only the concerns and objectives of laboratory auditors, but the value these auditors provide, both of which keep TTE heavily focused and fully compliant.

For our pipette calibration customers, TTE provides unconditional audit support before, during or even after an audit, so your pipette measurements remain traceable to the NIST and calibrated to your program requirements. We have all your calibration service data and certificates, available when you need them. Learn more.

We’re Independent

Ask a pipette manufacturer which pipette is the best, and they’ll name their own brand.  Pipette manufacturers are naturally biased and unless your pipette is their brand, relying on their service department for calibration and repair may not be ideal.

Although we service all pipette brands and models, TTE Laboratories is entirely independent from all pipette manufacturers. When your pipette becomes broken or worn, we will repair it. If a repair is not feasible or economically sensible, we’ll provide you with replacement choices to consider that fit your comfort, price and performance needs. In the same situation, manufacturers’ service centers naturally offer only their own brand. This is another TTE service advantage and another of our promises to you. Learn more.

Additional TTE pipette calibration service advantages:

  • Our technicians complete a thorough training program in pipette calibration, repair and maintenance procedures for all brands.
  • TTE Laboratories stocks over 1000 OEM replacement parts and uses ONLY OEM or validated, TTE performance-tested, high quality replacement parts, as per our client’s requirements.
  • We source parts carefully, so you pay the least for the parts you need
  • We replace only the parts that are necessary.
  • We stand behind the parts we use with the longest warranty in the industry: a full year on parts and workmanship.

Our independence allows us to provide a comprehensive, standard-based calibration service, unbiased and perfectly suited to your needs, at competitively low prices. One of our many promises to you.