Schedule Service Request

To submit your order please complete the info below and push Submit. Or if you'd prefer, you can call TTE Laboratories at 800-242-6022 now.

 


How many pipettes do you need to have serviced? *
  Single Channel Multichannel Bottle-Top
ISO-Accr.
Level 4
Level 3
Level 2
Level 1
Controller (i.e. PipetAid)
Options for multichannel pipettes: (pricing on right)
MC Standard
MC Plus
MC Premium
Other Optional Services:
e-certificates ($2 ea)
DNA decontamination (SC - $10 ea, MC - $20 ea)
TTE Express Service (SC - $10 ea, MC - $20 ea)** see required procedure in notes section
How frequently do you service these pipettes?*
If decontamination of Pipettes is required, by what method will your pipettes have been decontaminated from biohazardious, chemical, and radioactive materials?*
70% Etoh
10% Bleach
Count Off
No Biohazards Present
Other
Special Instructions/Repair Information:
Return Shipping Options
Ground Service (Standard)
Courier (Greater Boston Area Only)
Second Day
Next Day
Packaging Options
Standard Packaging
Premium Reusable Packaging

1-10 pack boxes - $4.00 per box
11-30 pack boxes - $10.00 per box
Please send me shipping materials for my pipettes.
Phone Number:
Email:

Shipping Address
First Name:
Last Name:
Company Name:
Address 1:
Address 2:
City:
State:
Postal Code:
Billing Address
First Name:
Last Name:
Company Name:
Address 1:
Address 2:
City:
State:
Postal Code:
Will you be paying by Purchase Order?*
If Yes, Please enter your PO number:
Yes
No
PO Number:
By submitting this form, I certify pipettes are free from contamination with bioharazdous chemicals or radioactive materials *


Submit
(Be assured that we will not sell, trade or otherwise share your information with any other party.)
 
*required field

Service Pricing Info

ASK US ABOUT OUR NEW CUSTOMER DISCOUNT!

Single Channel – any pipette that takes 1 tip, includes dispensers, dilutors, syringes

Multichannel – any pipette that takes 2 or more tips

Bottle-Top – Bottle Top Dispenser


All pipette calibration services include basic repair and comprehensive preventative maintenance service. Some extensive repairs and most parts are extra.

ISO-Accr – ISO17025 and ISO8655 accredited. Calibration includes 10 ‘As Found’ and 10 ‘As Left’ measurements.  Individual ISO Certificates include ISO 17025 logo.

Level 4 - Calibration includes 4 ‘As Found’ and 10 ‘As Left’ measurements. Individual L4 certificates issued.

Level 3 - Calibration includes 4 ‘As Found’ and 4 ‘As Left’ measurements. Individual L3 certificates issued.

Level 2 - Calibration includes 4 ‘As Left’ measurements. Individual L2 certificates issued.

Level 1 - Calibration includes 4 ‘As Left’ measurements. Batch certificates issued.


Multichannel Calibration Options

MC Standard – 8 & 12 channel pipettes
Calibration of multichannel pipettes are performed to the service level above. Following interchannel performance verification, measurements are obtained from a single random channel

MC Plus – 8 &12 channel pipettes 
MC Standard calibration, plus a single measurement from each channel at each test point - MC Std price + $15 per MC Plus test pt.

MC Premium – 8 &12 ch pipettes
Our most comprehensive calibration for multichannel pipettes, service includes our MC Standard calibration above, performed from each individual channel. Certificates include complete measurement data from every channel. Not available for multichannel pipettes at L1 calibration.

  SC MC Std BT
ISO-Accr $55.00 $95.00 $85.00
Level 4 $39.50 $69.50 $59.50
Level 3  $37.50 $67.50 $57.50
Level 2  $35.50 $65.50 $55.50
Level 1 $29.50 $59.50 $49.50
  Special Discounted Academic Non Profit - Call Us for pricing.
MC Premium 2 test pts. 3 test pts
ISO MCPi2 MCPi3
8 ch $250 $275
12 ch $300 $325
 
L4 MCP42 MCP43
8 ch $190 $210
12 ch $210 $230
 
L3 MCPi2 MCPi3
8 ch $130 $160
12 ch $160 $185



PCV - Motorized Pipette Controller Validation (Pipet-aid® type)
Service includes a detailed cleaning and performance assessment, filter replaced at every service, battery charged-replaced as needed.

e-certificates - electronic files of certificates (pdf).

DNA Decontamination - 10% bleach cleaning step to aid in the removal and neutralization of potential contaminating nucleic acid.

**TTE Express Service - Pipettes are received from the client, calibration/repair services are completed & pipettes are shipped back to client - all in the same day! (Minimum of one day notice required, Client must schedule UPS or FedEx Early AM Delivery to TTE for arrival on scheduled service day)  Please call 800-242-6022 to schedule.

TTE Service Pack Upgrade - 2 TTE pipette shipping boxes, each with reusable custom foam inserts for extra safe and secure transport of your pipettes for calibration and repair services, while reducing waste.

Replacement Parts - TTE maintains over 1000 replacement parts in stock representing almost every pipette manufacturer.  Parts are normally installed as needed during calibration service, unless instructed otherwise. Most parts are extra. Most Current Parts Pricing Applies.