All of us know that maintaining quality is a journey rather than a destination—change is constant, resources limited, and compliance and regulatory risks are ever present. Sometimes, however, the journey feels more like running on a treadmill than achieving real momentum. Our portal was designed to be an Enterprise Asset, Vendor, and Maintenance Management Platform, to allow your facility, lab, and quality managers transparency through the process of servicing your instruments. Through conversations the discovery was made that the most successful companies took 5 key steps to ensure their journey progresses to new heights. Read below to see what you can do to stop running in place and achieve measurable quality outcomes at your organization.

Step 1: Take Stock
As the saying goes, you can't manage what you can't measure. So the first step of getting all of your equipment under control is to take a full inventory of all instruments, systems, and equipment to ensure they are all accurately identified, located, and defined.

Everyone has an asset list in one form or another, but a majority are only 90% accurate and 90% up to date. To upgrade your list to 100%, do a thorough physical inventory. Once this is complete create standard procedures for receiving, moving, and retiring assets at your organization. Getting your asset list 100% accurate and keeping it that way sets up the remaining steps for success.

Step 2: Create Plans
Once you have accurate identification of your assets, we will create a maintenance plan for every one of them. A maintenance plan does three things: (1.) it lays out what types of service your assets require to operate in an accurate and controlled manner, (2.) it schedules when, and how often, these should be performed, and (3.) it identifies who will perform each maintenance task.

Some assets may require complex multi-step plans (quarterly verifications followed by an annual calibration) while others only require a simple plan as needed). Our asset management system handles the simple and the complex because every asset needs to have a plan.

Step 3: Record Everything

Now that you have your assets defined and plans in place,  we will shift focus to executing the plans and capturing everything that occurs for each asset. All calibrations, repairs and servicing of your assets will be recorded for each asset. The service reports and/or calibration certificates are housed and immediately visible to you.

Let's be honest, there's a lot of data entry involved with keeping up with all of the moving pieces here. Our maintenance management system will allow you to place the burden on our shoulders. We provide a portal for you to log in and view your assets service records. You’re the customer here, so ask your yourself how can we make managing your assets easier? By providing transparency at every step of the process for servicing your assets and recording the data to our system. You have access to see the process from beginning to end. This saves you time while ensuring full service records are kept and ready for your next audit. On site calibration is no longer needed.

Step 4: Keep Everyone on Task

Achieving and maintaining a state of control is a team sport. It requires the collaboration of a diverse group of internal teams and external vendors. To keep everyone accountable, our portal for your asset management is able to send proactive reminders to responsible parties and notify appropriate managers so everyone stays on task and on schedule.

Systems that aren't proactive aren't solutions, they are merely databases. Our asset management system can help you leverage the use of your assets in great detail. The maintenance plans we set up will provide key information and you’ll know where your instruments are at all times. We orchestrate the work and help keep everyone marching in time. Our proactive asset management system will alert you to the exceptions while managing the rules for you.

Step 5:

Congratulations, your equipment is now 100% under control and you're ready to breeze through your next audit. You can relax. We can take the stress of management and maintenance and free you up to do what you need. Our maintenance management portal will free you from loads of busy work and firefighting, and open up new opportunities for strategic decision making.

Are you ready to take your quality management to the next level: harness all of the data you're capturing to make better decisions. Is the new vendor you signed performing better than the last one? How are the off brand pipettes you ordered performing compared to more expensive alternatives? Are you choosing the right service intervals to minimize both failures and service costs? Quality truly is a journey. And having the right partner is the can be the difference between success and failure. Our integrated approach to liquid handling is the composed of the best GMP Select products and services that empower you to move forward, up your game, and take quality to new heights.